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Internet

In 1969 the Advanced Research Projects Agency (ARPA) of the U.S. Department of Defense began work on an experimental network to enable scientists to communicate among themselves. Originally called ARPANET with only four computers by 1972 had grown to 50 military research centers and universities.

One prominent and early concern of designers was security and reliability. As a result ARPANET was designed to permit for many different routes so that a message could reach where it was going. There was no set route for the data to take and there were many ways to get from “point a” to “point b.” Even if a computer in the “web” was down, the other computers could simple go around the down computer and continue communicating.

With all of these computers connected, designers needed a way for them to speak the same language so they created the Transmission Control Protocol/Internet Protocol (TPC/IP). In 1983 TPC/IP became the standard for internet communications and remains so today. During the 1980’s a number of networks developed and eventually they were all interconnected. By 1987 the number of host computers connecting the internet exceeded 10,000. 

In 1989 a collective of European researchers proposed a project now known as the Web as a means to better communicate research ideas among members who were geographically worlds apart. Before HTTP (Hypertext Markup Language) you had to actually type in the exact address of what you wanted or spend hours paging through menus. HTTP enabled links between pages (Hyperlinks.)

In 1993 Marc Andreessen, working for the National Center  for Supercomputing Applications, introduced the first graphical Web browser called Mosaic making it easy for even non-technical people to use the internet. Andreessen went on to co-found Netscape Communications in 1994. In 1995 the Internet passed from the hands of the government to a consortium of commercial providers and the rest is history. By 1996 the number of computer hosts connecting the internet was close to 10,000,000. Estimates place the number of worldwide users at over 300 million with that number expected to reach the one-billion mark within the next few years.

Today the internet is maintained by the companies, institutions, governments, and organizations that use it. No one organization controls it. The protocols and standards are overseen by a handful of organizations and consortiums dedicated to internet communications.

Internet Addresses

IP Addresses are unique 4 to 12 digit numbers that identify computers on the internet. Numbers are arranged in four groups from 0-255. Example: http://123.456.78.910 may get you the same place as http://www.mycompany.com/

 Domain Names are the next level of Internet addressing. A company may have several IP addresses for different computers on the network. For instance Accounting may have their own computer, Sales may have a computer, etc.  A domain name creates a single identity for all the computers in the organization, for example www.mycompany.com. 

Internet Service Providers

ISP’s or Internet Service Providers provide you with a means to connect to the internet. There are several types of connections…

Dial-up            Using a standard phone line (usually a local number) using your computer “modem” you dial the phone and connect to an internet computer. This is slowest and most inexpensive way to connect. Many communities offer free dial-up access or Freenet’s. Modem speed is measured in thousands of bits per second or “K.” Dial-up’s provide access at speeds up to 56K.

DSL                DSL stands for “Digital Subscriber Line.” DSL uses your existing phone lines to access the internet at speeds in excess of 1.5 Mbps (million bits per second.) The phone line is shared with your standard phone service, so you can be on the internet and on the telephone at the same time. Your internet connection is active 24/7, there is no need to login. DSL requires a special type modem which is usually provided by the DSL company. This type of service is not yet available in some areas.

Cable              With cable modems you access the internet with the same line as your cable television. They operate at about the same speed as DSL depending on your location. In some cases you need an internal/external modem. You can also purchase “box top” systems to receive the internet on your television and simply navigate with a wireless keyboard and mouse.

Wireless         Standards are just starting to make their mark on wireless internet access. Currently programmers are challenged with making web sites accessible through wireless communications. As the popularity of internet enabled cell phones and increasingly important email, look for this area of the internet to grow significantly.

Another advantage to DSL and Cable Modems in additional to speed is the ability to share internet connections among a network. For instance, if you family computers were networked you could all access the internet at the same time while talking on the phone.

Some internet providers give you additional content as well as connection. Services like AOL, Compuserve and MSN let you view certain areas of the WEB not accessible to others. These types of services provide novice users specially designed web pages for signing on, searching, email, etc.

Terms You Should Know

Browser          Browser simply refers to the software you use to view internet content. Internet Explorer and Netscape are the two most popular browser software products. AOL using their own browser based on Internet Explorer.

Links               An internet “link” or hyperlink simply refers to a shortcut to another internet address. You will usually see these as underlined text on a web page or your mouse may turn to a pointing hand when you move it over a graphic or text on a web page.  

Cookies         Cookies are blocks of data a web server stores on your computer so that the next time you visit the web page the web site knows who you are. Cookies can contain private information about you and your web habits. It’s usually recommended these files be deleted from your hard drive periodically. Please see Maintenance for more information.

Temporary Internet Files      Each time you visit a web page your computer stores a temporary copy of it on your hard drive. Over time, considerable space can be taken up on your hard drive. These files need to be deleted as well. Please see Maintenance for more information.

Firewalls         Firewall software is similar to a conventional firewall in that it stops potentially harmful information from getting to your computer from the internet. Firewalls give you the ability to set filters for your browser to accept only certain websites or security levels, etc. 

Plug-ins          There are many “Add-ins” and utilities available for the internet which will allow you to hear music, listen to the radio, view videos, print brochures and more. Many times a site will require you to install these additional components. Programs like Real Player, Macro Media and Adobe Acrobat are some of the more commonly used.

Search Engines        These are websites devoted to searching the internet for whatever you need based on keywords or phrases you enter. Yahoo.com and Excite.com are two examples.

Surfing Shortcuts

Here are a few shortcuts and tips to help you navigate the internet.

 

When surfing the internet sometimes pages can be cut-off on the sides making it difficult to navigate the page. In Microsoft Explorer if you click on the view Button you will see an option for TEXT SIZE. Click here and change your fonts to smallest. Now you can see the whole page.

Many times pages get lost as they travel through the internet and graphics or text do not appear as they should or the page takes much longer to load than it should.  Just click on the refresh button or F5 to reload the page.

To search for a word or phrase on a Web page, press CTRL+F to open the Find dialog box.

You can quickly put a shortcut to any Web page on your desktop by right-clicking in the page and then clicking Create Shortcut

To see how any Web page was coded, right-click in the page, and then click View Source.

Web pictures and backgrounds make great desktop wallpaper for your computer. Just right-click the picture you want, and then click Set as Wallpaper.

You can type a word in the Address bar and press CTRL+ENTER to automatically add http://www. and .com on either side of the word.

To display the Links bar, a handy place to keep your favorite Web sites, click the View menu, point to Toolbars, and then click Links.

You can keep your most frequently visited Web pages only a single click away by dragging a shortcut to the page onto the Links bar.

To open a new Internet Explorer window, press CTRL+N.

To change your home page to the page you have open, click the Tools menu, click Internet Options, and then click Use Current.

To gain space on your hard disk by deleting temporary files, click the Tools menu, click Internet Options, and then click Delete Files.

You can see a list of Web sites you have visited recently by clicking the History button on the toolbar. You can also change how many days of links will appear in this list by clicking on tools and internet options.

You can tell if the Web site you're on is secure; a lock icon appears on the status bar. Always ensure this lock appears before entering any credit card or other highly sensitive information into a web site. For more information, double-click the icon.

You can add and remove buttons on the toolbar by right-clicking the toolbar and then clicking Customize.

You can save a Web page for offline reading by clicking the File menu and then clicking Save As.

You can switch between a regular-sized Internet Explorer window and full-screen mode by pressing F11

To make Web pages load faster, click the Tools menu, click Internet Options, click the Advanced tab, then turn off sounds and pictures.

To move to the beginning of a document press HOME, To move to the end of a document, press END.

You can install more Internet Explorer components by clicking the Tools menu and then clicking Windows Update

It’s a good idea to periodically check the Windows Update site for software updates to your Windows operating system. This will help keep your computer running smoothly with all the latest and greatest, not just on-line but in all your applications. Many times you will find “fixes” to known problems with the software. So before you go blaming yourself for the “Illegal Function Call” Check for a software update. Read more about this in the troubleshooting section.

All of these tips are based on Microsoft’s Internet Explorer version 5. Different browser software even different version of the same software will have different features. Please check out the HELP menu located on the extreme right menu bar of any Windows software you may be using to get answers to your questions.

Additional Resources on the WEB

Free Computer Support 

http://www.helponthe.net

Manuals, Tips and Guides

http://www.help-site.com 

For the really curious 

http://www.howstuffworks.com

Lots of info and links 

http://www.pcguide.com

Email

Email is simply the electronic version of the postal service (now known as snail mail.) They are formatted as the user name and then the service (or “domain”) they use to access their email. For example: ComputerLabs@cs.com where ComputerLabs is the user name and cs.com is compuserve, the internet provider(IP.)

Many services allow you to access your email through a web site. You simply point your browser to an address ie: hotmail.com, then login using your username and password and you can manage your mail. Many internet based email systems offer free basic service. Service providers like AOL and Compuserve provide a simple mailbox with just a click you can manage your mail.

Microsoft Outlook (Outlook 2000 & Outlook Express)

 

Microsoft Outlook is separate email software. In other words, it works independently of your internet browser. This way you can read, manage and compose email while not connected and once connected you can send and receive mail. Outlook also provides for the ability to have multiple email addresses. With one click you can send and receive mail for a number of different email addresses. Outlook has a number of other features including the ability to share information with other programs like Microsoft Word and Act! Contact Manager. One of the downfalls to Outlook is security. Several “holes” in the programming code have enabled malicious viruses to propagate at alarming rates through Outlook. We’ll cover this more in the Virus section.

Attachments & Downloads

Email Attachments allow you to send and receive programs, documents, sound files, pictures, etc. over the internet. Normally when you create an email you will see a button called attachment or you may have a paperclip (Microsoft Outlook.) By clicking on the button you will get a browse box enabling you to pick the directory and file (document, picture, etc.) you want to send.

The most difficult thing about downloading attachments is knowing where they go once they are downloaded. Most programs will ask you where you want to download the file to, or “destination.” Make sure you select something you will remember and be able to find later. It’s a good idea to create a “sub-folder” in your My Documents for downloading, ie: C:\My Documents\Download. Usually you will need the program the email was created with to view it. Double clicking on the file will normally open the document or run the program.

Many services have files size restrictions which means if what you are trying to send is too big in bytes they will stop it from sending. Sometimes they may compress the file (squish it up to make it smaller) automatically before sending it. In this case they will give it a new file extension, for example jrpictures.zip where .zip indicates it’s a Winzip file. Winzip is the software program used to squish the file. In order to expand (unsquish) you will need the software Winzip. It’s a free program and is available for download at www.pkware.com. Once you have this program you can double click on the file name and it will automatically expand and usually give you the opportunity to save the expanded files to a different location. Sometimes they expand to a designated file folder automatically and you may have to hunt for them.

Some common places to find “lost downloads” are C:\My Downloaded Files, C:\Windows\Temp, C:\Documents and Settings\Username\Desktop and for AOL users C:\AOL\Download. Also check your Windows Desktop as this is a common place to automatically download software program files & updates.

BCC: Blind Carbon Copies

If you have ever received an email with pages of other peoples email addresses you will appreciate the BCC: option when sending mail. Blind Carbon Copies means you can send email to multiple recipients and they will only see their email address when they get it. BCC: requires that one email be listed in the To: box then you can select BCC: and list the remaining email addresses there.

Fun Stuff

Email is by nature a quick way to communicate. As a result people have created shortcuts to show emotion and common expressions, for example text all in capitals is considered shouting. Emoticons (emotion icons) are keyboard symbols combined to show emotions. Some common shortcuts and emoticons are… 

BBFN             Bye-Bye for now 

AFIK               As far as I know 

BTW               By the way 

BCNU             Be seeing you 

IMHO              In my humble opinion 

TNTL               Trying not to laugh 

:~)                    Smiley Face 

:~(                    Sad Face 

;~)                    Winking Face 

:~&                  Tongue Tied 

:~(‘                   Sticking tongue out 

Stopping Junk Emails

The instant delivery and virtually free cost of email has made it the “junk mail” of this century. Just like your mailbox at home, your email in box can quickly become full with emails promising free money, love, and other offers to good to be true. Spamming is the practice of sending emails to large lists of email addresses without permission from the recipients, just like traditional direct mail. 

While there are a number of ways to stop junk email, clicking “un-subscribe” will usually only bring you MORE junk email. By un-subscribing you are letting the sender know they have reached a valid email address and they pass that information on to other junk emailers. You are better off simply deleting the emails or better yet, most email software has options for filtering email or blocking email from certain senders. Spam Stopping Software is just starting to make an appearance in the market. Look for it to be part of your anti-virus software soon. 

TIP – Have two email addresses, one for personal email and the other use when you are browsing the internet and signing up for things or making purchases. That way you have one for your important emails and the other you can just periodically delete all messages. 

Another phenomenon of the email community are the urban legends, chain letters, emotional blackmails and virus hoaxes. Usually these types of messages will start with “Urgent Warning: forward this to all your friends” or something similar. Resist the temptation! You will not get free Gap gift certificates, you will not be paid cash by Microsoft,  Brown and Kelsey are not missing, and the Post Office is not going to charge for email. Several great web sites are available to check whether an email is a hoax or not, and they almost always are. Check these sites before circulating rumors. 

www.scambusters.com 

www.snopes.com 

www.urbanlegends.miningco.com 

Unsolicited emails will continue to be a problem because, in short, they work. Operating under the same research powering the direct mail industry, mass emailing seems to produce results.

 

Roger Ebert at the Conference on World Affairs at the University of Colorado  came up with a simple solution to the spam urban legends problem. He announced this pledge in his column in Yahoo! Internet Life's December 1996 issue. Keep saying it over and over to yourself.

"Under no circumstances will I ever purchase anything offered to me as the result of an unsolicited email message. Nor will I forward chain letters, petitions, mass mailings, or virus warnings to large numbers of others. This is my contribution to the survival of the online community." 

 
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